Symphony Pharmacy is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications.
By opting in to receive SMS messages from Symphony Pharmacy, you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly.
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SMS Consent Communication
When you opt-in to receive SMS communications from Symphony Pharmacy, we collect your phone number and any other necessary information to communicate with you via text messages. Symphony Pharmacy is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the below categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We respect your privacy and are committed to keeping your data secure.
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Types of SMS Communications
If you have opted in to receive SMS messages from Symphony Pharmacy, you may receive messages regarding the following:
- Customer support
- Follow-up on Inquiries and experience
- Billing Questions and notifications
- Pick-up or delivery information
- New Scripts Notifications
- Refill Reminders
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Message Frequency
The frequency of SMS messages may vary based on the type of communication you are receiving. For example, you may receive up to 3-5 SMS messages per week regarding customer support, billing inquiries, or other related communications.
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Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
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Opt-In Method
You may opt in to receive SMS messages from Symphony Pharmacy in the following ways:
- Verbally, during a conversation with a representative
- By initiating an SMS message to 512-598-1640
- Written, during an on-site visit.
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Opt-Out Method
You have the right to opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive from Symphony Pharmacy. Alternatively, you can contact us directly at 512-598-1640 or symphonypharmacyrx@gmail.com to request removal from our messaging list.
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Help and Support
If you are experiencing any issues or need assistance, you can reply with the keyword “HELP” to any SMS message you receive. Alternatively, you can contact us directly at 512-598-1640, symphonypharmacyrx@gmail.com, or visit our website for more information.